Integan’s service fleet vans are equipped with a solid black box and the drivers received a GPS navigation device in a fix casing on the dashboards. The dispatching team plans jobs in MS Dynamics and sends them through the Suivo platform. The technician receives its job on the navigation device and only clicks on ‘GO’ to start navigation.
Integration brings relevant insights:
> Less manual work thanks to integration
> Better Detection of anomalies
> Greater visibility thanks to POIs
It’s hard to say how much return on investment Suivo really delivers,” said Guy De Meulder, “but knowledge is power, and only the combination of all our systems gives us the needed insights that allow us to work more efficiently.